Engineer, Enterprise Service Desk
Abacus.AI- Location
- Los Angeles, CA
- Work mode
- Remote
- Type
- full time
- Listed
Applications go directly to Abacus.AI. Ramai takes no fee for placement and no money for ranking.
[ About this role ]
Abacus.AI is hiring an Engineer, Enterprise Service Desk in Los Angeles, CA. This role is responsible for designing and implementing customer-facing and internal systems, including cloud and on-premise infrastructure, while providing a high level of client experience. Responsibilities include resolving escalated service tickets, assisting clients with system design and implementation, troubleshooting emergencies, and managing hardware and software issues.
Skills and focus areas
- customer experience
- service ticket resolution
- system design
- system implementation
- installation
- configuration
- troubleshooting
- hardware support
- software support
- vendor management
- server operating systems
- virus mediation
Summary written by Ramai from the original posting. Full details and requirements are on Abacus.AI’s careers page.
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