[ support ]
Director of Customer Success
DualEntry- Location
- Not specified
- Work mode
- On-site
- Type
- full time
- Listed
Applications go directly to DualEntry. Ramai takes no fee for placement and no money for ranking.
[ About this role ]
Director of Customer Success at DualEntry responsible for end-to-end account management, driving ERP adoption and expansion, and serving as the escalation point for critical issues. This role involves managing customer relationships, developing success plans, optimizing workflows, and operationalizing customer support processes.
Skills and focus areas
- account management
- customer success
- erp
- workflow optimization
- customer support
- upselling
- cross-selling
- training
- sop development
- best practices
Summary written by Ramai from the original posting. Full details and requirements are on DualEntry’s careers page.
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