Director, Client Strategy - Smb
ShopMy- Location
- New York, New York
- Work mode
- Remote
- Type
- full time
- Listed
Applications go directly to ShopMy. Ramai takes no fee for placement and no money for ranking.
[ About this role ]
Director of Client Strategy, SMB at ShopMy will build and lead a new pod from the ground up, designing and running a one-to-many service model to drive retention and platform adoption for 150-200+ brands. This role focuses on systems design for scaled programs like webinars, CRM campaigns, and customer education, rather than traditional account management.
Skills and focus areas
- client strategy
- program management
- systems design
- retention strategies
- product adoption
- team leadership
- cross-departmental collaboration
- crm
- lifecycle marketing
- customer education
- webinar production
Summary written by Ramai from the original posting. Full details and requirements are on ShopMy’s careers page.
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