[ support ]
Customer Support Team Lead
Clipboard Health- Location
- Remote
- Work mode
- Remote
- Type
- full time
- Listed
Applications go directly to Clipboard Health. Ramai takes no fee for placement and no money for ranking.
[ About this role ]
Customer Support Team Lead at Clipboard, a remote-first company. This role focuses on coaching support agents, monitoring performance metrics like quality assurance, productivity, and attendance, and providing constructive feedback to improve agent performance and customer experience.
Skills and focus areas
- coaching
- performance management
- quality assurance
- customer support
- feedback delivery
- problem-solving
- product expertise
Summary written by Ramai from the original posting. Full details and requirements are on Clipboard Health’s careers page.
[ More at Clipboard Health ]
See all 14 open roles at Clipboard Health →[ Similar roles at other startups ]
- Customer Success ManagerVooma
- Full Cycle Customer Success Manager (csm)Boostly
- Tax Support SpecialistSphere
- Technical Support EngineerAgave
- Support EngineerZuma
- Engagement AssociateAleph
[ Not quite right? ]
Tell the assistant what you’re after — stage, location, stack, visa sponsorship — and it searches every open role for you. A few questions are free, no account needed.