Jobs at Clipboard Health

Customer Support Team Lead at Clipboard, a remote-first company. This role focuses on coaching support agents, monitoring performance metrics like quality assurance, productivity, and attendance, and providing constructive feedback to improve agent performance and customer experience.

This is a remote Collections Account Manager role for non-US candidates at Clipboard. The role involves managing a portfolio of workplace customer accounts, resolving billing issues, ensuring timely invoice payments, and managing financial relationships.

The Revenue Strategy & Growth Associate at Clipboard is a generalist role for an analytical problem-solver. This position involves owning projects from analysis to delivery, building systems and automations, partnering with cross-functional teams, and tracking results.

Clipboard Health is hiring a Customer Support Team Lead for their remote team. This role focuses on coaching and developing support agents, monitoring their performance, and ensuring high-quality customer experiences. The Team Lead will provide constructive feedback, identify root causes of performance issues, and maintain high standards for the team.

Senior Associate, Revenue Strategy & Growth at Clipboard is an operator role focused on driving revenue streams. The position requires structuring open-ended problems, owning workstreams end-to-end, building scalable systems, and driving cross-functional execution to achieve business outcomes.

Clipboard Health is hiring a Technical Support Engineer to act as the primary escalation layer for technical issues across their platform. This role involves monitoring escalation channels, investigating complex product, platform, and data-layer issues using diagnostic tools, and reproducing bugs.

The Collections Account Manager at Clipboard is a critical role on the Billing team, responsible for managing billing processes for complex and valuable workplace customers. This role involves resolving billing issues, maintaining accurate invoicing, managing financial relationships, and ensuring timely invoice payments through high volumes of outbound calls and negotiation.