[ support ]
Customer Support Specialist, Emea
Rogo- Location
- Not specified
- Work mode
- On-site
- Type
- full time
- Listed
Applications go directly to Rogo. Ramai takes no fee for placement and no money for ranking.
[ About this role ]
Customer Support Specialist for Rogo's EMEA region, focusing on providing client assistance via chat and email. This role involves resolving customer issues, diagnosing root causes, identifying process optimizations, and collaborating with internal teams to ensure client satisfaction and support scalability.
Skills and focus areas
- customer support
- chat support
- email support
- problem diagnosis
- root cause analysis
- process optimization
- collaboration
- stakeholder communication
- service level agreements (slas)
Summary written by Ramai from the original posting. Full details and requirements are on Rogo’s careers page.
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