[ support ]
Customer Support Manager
Cribl- Location
- Remote
- Work mode
- Remote
- Type
- full time
- Listed
Applications go directly to Cribl. Ramai takes no fee for placement and no money for ranking.
[ About this role ]
Cribl is hiring a Customer Support Manager to join their specialized support team. This role focuses on customer success by managing escalations, reviewing metrics, mentoring engineers, and enhancing processes to ensure team success against SLAs and CSAT.
Skills and focus areas
- customer support
- technical support
- data management
- escalation management
- metrics analysis
- mentoring
- process improvement
- collaboration
Summary written by Ramai from the original posting. Full details and requirements are on Cribl’s careers page.
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