[ support ]

Customer Support Agent (fluent in Spanish) - Freelance Project

Agency
Location
Colombia
Work mode
Remote
Type
contractor
Listed

Applications go directly to Agency. Ramai takes no fee for placement and no money for ranking.

[ About this role ]

Customer Support Agent fluent in English and Spanish for a freelance project. This role involves providing bilingual support via phone, email, and live chat for AI-driven financial services technology, specifically focusing on retirement plans. Responsibilities include addressing inquiries, troubleshooting technical issues, and managing customer interactions using specified tools.

Skills and focus areas

  • spanish
  • english
  • customer support
  • technical troubleshooting
  • retirement plans
  • account integration
  • account activation
  • zendesk
  • aircall

Summary written by Ramai from the original posting. Full details and requirements are on Agency’s careers page.

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