Customer Success Manager, Top Accounts
Anthropic- Location
- Seattle, WA
- Work mode
- Hybrid
- Type
- full time
- Listed
Applications go directly to Anthropic. Ramai takes no fee for placement and no money for ranking.
[ About this role ]
Customer Success Manager at Anthropic focused on top accounts in the Tech segment. This role involves acting as a strategic partner and trusted advisor to large clients, driving AI adoption of Claude capabilities (API, Claude Code, Cowork). Responsibilities include understanding client business objectives, providing best practices, guiding usage scaling, and gathering insights to inform product development.
Skills and focus areas
- customer success
- account management
- strategic partnerships
- ai adoption
- llm technology
- business acumen
- technical expertise
- change management
- roi maximization
- relationship building
Summary written by Ramai from the original posting. Full details and requirements are on Anthropic’s careers page.
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