[ support ]

Customer Success Manager

mongoDB
Location
Los Angeles, CA
Work mode
Remote
Type
full time
Listed

Applications go directly to mongoDB. Ramai takes no fee for placement and no money for ranking.

[ About this role ]

Customer Success Manager at MongoDB responsible for maximizing customer lifetime value and success for a large portfolio of customers. This role involves proactive, scalable engagement strategies, driving healthy adoption, customer retention, revenue realization, and advocacy.

Skills and focus areas

  • customer success
  • account management
  • customer onboarding
  • product adoption
  • data analysis
  • revenue realization
  • customer retention
  • mandarin speaking

Summary written by Ramai from the original posting. Full details and requirements are on mongoDB’s careers page.

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