[ support ]

Customer Success Manager

Mercura
Location
Not specified
Work mode
On-site
Type
full time
Listed

Applications go directly to Mercura. Ramai takes no fee for placement and no money for ranking.

[ About this role ]

Senior Customer Success Manager at Mercura, a company automating back-office work for the $12 trillion industry behind infrastructure. This role involves owning the customer journey end-to-end, from sales discussions and onboarding to expanding relationships and influencing the product roadmap.

Skills and focus areas

  • customer relationship management
  • onboarding
  • product adoption
  • customer success
  • account management
  • value creation
  • negotiation

Summary written by Ramai from the original posting. Full details and requirements are on Mercura’s careers page.

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