Customer Success Manager
Junction- Location
- Remote
- Work mode
- Remote
- Type
- full time
- Listed
Applications go directly to Junction. Ramai takes no fee for placement and no money for ranking.
[ About this role ]
Customer Success Manager at Junction, a healthcare data infrastructure company. This role is fully remote and requires an EST timezone. The CSM will own a book of business, focusing on the digital health segment, and will be responsible for onboarding, renewals, and expansion, with an emphasis on proactive customer engagement.
Skills and focus areas
- customer success management
- commercial conversations
- technical product understanding
- mission-driven work
- account management
- onboarding
- troubleshooting
- support coordination
- qbrs
- churn risk identification
- expansion opportunities
Summary written by Ramai from the original posting. Full details and requirements are on Junction’s careers page.
[ More at Junction ]
API for at-home health data
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