Customer Success Manager
Juicebox- Location
- Not specified
- Work mode
- On-site
- Type
- full time
- Listed
Applications go directly to Juicebox. Ramai takes no fee for placement and no money for ranking.
[ About this role ]
Customer Success Manager at Juicebox, an AI SaaS company focused on talent acquisition. This role involves onboarding new customers, managing renewals, creating support documentation, resolving customer issues, collaborating with sales, and providing product feedback. Requires a deep understanding of recruiting processes, strong organizational skills, a product mindset, and being located in or willing to relocate to San Francisco for in-person work.
Skills and focus areas
- customer onboarding
- renewal management
- knowledge base management
- customer issue resolution
- account expansion
- product feedback
- recruiting processes
- organization
- product mindset
Summary written by Ramai from the original posting. Full details and requirements are on Juicebox’s careers page.
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