[ support ]
Customer Success Lead
PointOne- Location
- Not specified
- Work mode
- On-site
- Type
- full time
- Listed
Applications go directly to PointOne. Ramai takes no fee for placement and no money for ranking.
[ About this role ]
PointOne is hiring a Customer Success Lead to build and scale their customer success function. This role requires 5+ years of experience in client-facing roles within fast-paced tech companies, ideally in legal tech or vertical SaaS.
Skills and focus areas
- customer success
- account management
- client-facing roles
- communication
- problem-solving
- b2b customer management
- proactive mindset
- product management
- engineering collaboration
- customer feedback analysis
- ai
- professional services
Summary written by Ramai from the original posting. Full details and requirements are on PointOne’s careers page.
[ More at PointOne ]
Automated time tracking and billing for law firms.
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