[ operations ]

Customer Service Partner Operations Manager, Mandarin Speaking (tokyo Based)

Airbnb
Location
Tokyo, Japan
Work mode
Hybrid
Type
full time
Listed

Applications go directly to Airbnb. Ramai takes no fee for placement and no money for ranking.

[ About this role ]

This is a Customer Service Partner Operations Manager role at Airbnb, based in Tokyo. The position requires fluency in Mandarin and English and involves managing partner and service performance to drive business process outsourcing and deliver high standards of customer service.

Skills and focus areas

  • mandarin
  • english
  • customer service
  • partner management
  • service management
  • operations management
  • business process outsourcing
  • performance analysis
  • stakeholder management
  • organization skills
  • professionalism
  • confidentiality

Summary written by Ramai from the original posting. Full details and requirements are on Airbnb’s careers page.

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