[ operations ]

Customer Service Partner Operations Manager, Mandarin Speaking (manila Based)

Airbnb
Location
Los Angeles, CA
Work mode
Hybrid
Type
full time
Listed

Applications go directly to Airbnb. Ramai takes no fee for placement and no money for ranking.

[ About this role ]

This is a Customer Service Partner Operations Manager role at Airbnb, requiring Mandarin and English fluency. The role involves managing partner and service performance, operationalizing business process outsourcing, and balancing daily tasks with performance improvement in a fast-paced environment.

Skills and focus areas

  • mandarin
  • english
  • customer service management
  • partner operations
  • service performance management
  • business process outsourcing
  • stakeholder management
  • performance analysis
  • professionalism
  • confidentiality

Summary written by Ramai from the original posting. Full details and requirements are on Airbnb’s careers page.

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