[ support ]

Customer Onboarding Manager

Podium
Location
Los Angeles, CA
Work mode
Remote
Type
full time
Listed

Applications go directly to Podium. Ramai takes no fee for placement and no money for ranking.

[ About this role ]

Customer Onboarding Manager at Podium responsible for the first 60 days of the customer journey, focusing on seamless implementation and successful product launch. This project-management-driven, customer-facing role requires driving time-to-value, coordinating integrations, leading customer trainings, and setting the foundation for long-term retention.

Skills and focus areas

  • project management
  • customer implementation
  • product launch
  • time-to-value
  • integrations
  • customer training
  • customer retention
  • organization
  • technical confidence
  • saas

Summary written by Ramai from the original posting. Full details and requirements are on Podium’s careers page.

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