[ support ]

Customer Experience Associate (f/m/d)

Moss
Location
Remote
Work mode
Remote
Type
full time
Listed

Applications go directly to Moss. Ramai takes no fee for placement and no money for ranking.

[ About this role ]

Moss is hiring a Customer Support Specialist, an entry-level/graduate role within their Operations team. The role involves supporting German customers via phone, chat, and email, developing a deep understanding of the FinTech product, solving complex customer problems, collaborating with other teams, and improving internal processes.

Skills and focus areas

  • customer support
  • communication
  • problem-solving
  • collaboration
  • process improvement
  • fintech

Summary written by Ramai from the original posting. Full details and requirements are on Moss’s careers page.

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