[ support ]

Customer Care Specialist (technical Support)

Riot
Location
Paris
Work mode
On-site
Type
full time
Listed

Applications go directly to Riot. Ramai takes no fee for placement and no money for ranking.

[ About this role ]

Customer Care Specialist (technical Support) at Riot, based in Paris. This role involves handling complex technical support tickets via email and chat, diagnosing and resolving issues, simplifying technical explanations for clients, documenting bugs, and contributing to product feedback and automation.

Skills and focus areas

  • technical support
  • customer service
  • troubleshooting
  • bug reproduction
  • documentation
  • communication
  • problem-solving
  • automation

Summary written by Ramai from the original posting. Full details and requirements are on Riot’s careers page.

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