Cs Specialist, Service Support Team
Pie Insurance- Location
- United States
- Work mode
- Remote
- Type
- full time
- Listed
Applications go directly to Pie Insurance. Ramai takes no fee for placement and no money for ranking.
[ About this role ]
This is a Customer Success Specialist role on the Service Support Team at Pie Insurance. The specialist will onboard and offboard agencies, ensure self-service tool adoption, and coordinate system changes for customers. Responsibilities include resolving customer email requests, assisting with technical issues, and managing agency setup and business relationship changes.
Skills and focus areas
- customer success
- agency onboarding
- agency offboarding
- self-service tools
- technical support
- troubleshooting
- crm configuration
- data alignment
- process continuity
- document management
- commission inquiries
Summary written by Ramai from the original posting. Full details and requirements are on Pie Insurance’s careers page.
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