[ support ]

Associate Customer Success Manager - Higher Education

Instructure
Location
Remote
Work mode
Remote
Type
full time
Listed

Applications go directly to Instructure. Ramai takes no fee for placement and no money for ranking.

[ About this role ]

Instructure is hiring an Associate Customer Success Manager for their Parchment product, focusing on Higher Education customers. This remote role requires managing priorities, retaining and growing accounts, and providing exceptional customer service to maintain strong relationships. The position involves acting as a liaison, cultivating member experiences, and conducting presentations.

Skills and focus areas

  • customer success
  • account management
  • relationship building
  • communication
  • presentation skills
  • consultative selling
  • prioritization

Summary written by Ramai from the original posting. Full details and requirements are on Instructure’s careers page.

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