Ai Support Engineer
Cognition- Location
- Not specified
- Work mode
- On-site
- Type
- full time
- Listed
Applications go directly to Cognition. Ramai takes no fee for placement and no money for ranking.
[ About this role ]
As an AI Support Engineer at Cognition, you will resolve complex technical issues for customers using Devin and Windsurf. This involves investigating ambiguous, environment-specific problems across codebases, infrastructure, developer tooling, CI/CD systems, APIs, containers, and cloud platforms, including reproducing bugs, analyzing logs, and performing root-cause analysis.
Skills and focus areas
- debugging
- systems knowledge
- context switching
- customer communication
- root cause analysis
- log analysis
- cloud platforms
- ci/cd systems
- apis
- containers
- version control
- ides
Summary written by Ramai from the original posting. Full details and requirements are on Cognition’s careers page.
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