[ support ]

Ai Support Engineer

Cognition
Location
Not specified
Work mode
On-site
Type
full time
Listed

Applications go directly to Cognition. Ramai takes no fee for placement and no money for ranking.

[ About this role ]

AI Support Engineer at Cognition responsible for resolving complex technical issues for customers using Devin and Windsurf. This role involves investigating environment-specific problems across codebases, infrastructure, developer tooling, CI/CD systems, APIs, containers, and cloud platforms, including reproducing bugs, analyzing logs, and driving issues to resolution.

Skills and focus areas

  • debugging
  • technical support
  • codebases
  • infrastructure
  • developer tooling
  • ci/cd systems
  • apis
  • containers
  • cloud platforms
  • log analysis
  • root cause analysis

Summary written by Ramai from the original posting. Full details and requirements are on Cognition’s careers page.

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