[ support ]

Ai Agent Support Specialist

Vanta
Location
Remote
Work mode
Remote
Type
full time
Listed

Applications go directly to Vanta. Ramai takes no fee for placement and no money for ranking.

[ About this role ]

As an AI Optimization Specialist, Support at Vanta, you will be responsible for building and maintaining the AI-powered knowledge that fuels the customer-facing chatbot and internal AI Copilot. You will collaborate with various teams to ensure AI tools deliver accurate responses, enhance customer experience, and improve support efficiency.

Skills and focus areas

  • ai optimization
  • knowledge management
  • customer support
  • chatbot
  • ai copilot
  • performance tracking
  • content analysis
  • feedback loops
  • collaboration

Summary written by Ramai from the original posting. Full details and requirements are on Vanta’s careers page.

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