Jobs at Thumbtack

Sr. Manager of Success Operations at Thumbtack will own strategy, tooling, and process for frontline teams, including Manual Ops, Partnership Experiments, and supply health. This role involves bringing structure to ambiguous environments, deciding on AI integration, and shaping team capabilities.

Product Manager, Pro Integrations & Foundations at Thumbtack will own the product vision, strategy, and roadmap for unlocking growth among larger, more sophisticated pros. This role involves developing a deep understanding of how these pros operate, identifying unmet needs, and creating foundational experiences for them to succeed at scale.

Manager, Data Engineering at Thumbtack. This role is responsible for the foundations of marketplace data, including event taxonomy, core entity models, and financial models. The team works at the intersection of financial data governance and product iteration, developing predictive capabilities for financial results.

Applied Scientist, Pro Growth at Thumbtack is a remote role focused on leveraging machine learning, optimization, and statistical modeling. The role involves improving customer and service provider matching, modeling complex relationships, characterizing marketplace dynamics, and building AI features using state-of-the-art approaches like LLMs and reinforcement learning.

Product Manager, Growth at Thumbtack responsible for driving customer and pro lifetime value. This role involves creating product solutions for homeowners and home-service professionals, building new 0 to 1 product experiences, and optimizing existing products to increase user repeat and growth.

Thumbtack is hiring a Sr. Data Scientist for their Business Analytics team. This role focuses on driving insights and action across the marketplace, particularly in conversion and monetization. The individual will define and monitor key metrics, lead performance analysis, and partner with leadership to shape company strategy.

Thumbtack is hiring a Senior HR Business Partner to support client groups, manage employee relations, and build AI solutions for HRBP workflows. This role involves partnering with managers and employees across the employee lifecycle, identifying legal and compliance risks, and developing AI-powered tools to streamline HR processes.

As a Success Operations Analyst I at Thumbtack, you will own defined programs and process areas within Customer Success operations, focusing on areas like customer recovery, contact strategy, and AI-enabled call center programs. You will bring structure to ambiguity, connect analysis to action, and drive work from problem definition through iteration, with potential contributions to Pro Success and other marketplace operations.

Senior Software Engineer on Thumbtack's Design Systems team. This role focuses on building an AI-assisted pipeline to move product work from design to shipped code, creating a bidirectional bridge between Figma and React components, and developing agentic workflows and a prototyping platform.

Full-stack Engineer on the AI Platform team at Thumbtack. This role involves designing and building interfaces for business teams to configure AI agents, review their work, and understand their actions. The engineer will also develop tooling for observability and evaluation of agent behavior.

Senior Native Engineer on the Partnerships team at Thumbtack. This role involves bringing partnership visions to life by enhancing native applications, working on GenAI integrations, and landing integrations with major partners. The engineer will also build new experiences and apply Thumbtack's capabilities to new platforms.

Growth Marketing Manager, Paid Social at Thumbtack. This role focuses on managing and scaling paid social campaigns across platforms like Meta, YouTube, TikTok, Pinterest, and Reddit to drive customer growth and revenue. The manager will also develop and execute the emergent Pro (B2B) strategy on social channels.

As a Senior Automation & Process Specialist at Thumbtack, you will lead the transformation of the service experience by owning business challenges within the service journey. Your responsibilities include identifying and leading 0->1 initiatives, designing and executing future-state workflows combining policy, process, and automation, and owning the end-to-end delivery of automation initiatives.

Software Engineer on the ML Infrastructure team at Thumbtack, responsible for building and evolving core AI platform capabilities. This role involves designing and improving systems for developing, running, and scaling GenAI-powered applications, supporting traditional ML model training and serving, and contributing to feature/data workflows and CI/CD tooling.

Full-stack Engineer on the AI Platform team at Thumbtack. This role involves designing and building interfaces for business teams to configure AI agents, review their work, and understand their actions. The engineer will also develop tooling for observability and evaluation of agent behavior.

Senior Software Engineer on Thumbtack's Design Systems team. This role focuses on building an AI-assisted pipeline to move product work from design to shipped code, creating a bidirectional bridge between Figma and React components, and developing agentic workflows and a prototyping platform.

Account Executive at Thumbtack responsible for driving revenue by managing a sales pipeline and achieving quota. This role involves creating and cultivating a future sales pipeline, maintaining accurate records in Salesforce, and helping stakeholders gain market insights. The Account Executive will also become an expert in the Thumbtack product to articulate its value to businesses.

Software Engineer on the ML Infrastructure team at Thumbtack. This role involves building and evolving core AI platform capabilities to enable teams to develop, run, and scale GenAI-powered applications. Responsibilities include designing and deploying scalable tools and infrastructure for applied scientists, covering ML model training, serving, feature workflows, CI/CD, orchestration, deployment, and evaluation.

Senior Software Engineer on the Developer Experience team at Thumbtack. This role focuses on building AI-powered developer workflows, including agentic developer tools, cloud development environments, and internal developer platforms to enhance the productivity of Thumbtack's engineers.

Product Manager, Growth at Thumbtack is responsible for driving customer and pro lifetime value by creating and optimizing product solutions for homeowners and home-service professionals. This role involves building new 0 to 1 product experiences and enhancing existing ones to increase user repeat business and growth.

Thumbtack is hiring a Senior Brand Manager to focus on their pro audience. This role involves defining the company's positioning and brand promise for service professionals, and ensuring this promise is delivered across all touchpoints. The Senior Brand Manager will lead foundational workstreams for a new brand playbook, identify growth opportunities for the pro side of the business, and own pro brand insights.

Thumbtack is hiring a Senior Brand Manager to focus on their pro audience. This role involves defining the company's positioning and brand promise for service professionals, and ensuring this promise is delivered across all touchpoints. The Senior Brand Manager will lead foundational workstreams for a new brand playbook, identify growth opportunities for the pro side of the business, and own pro brand insights.

Product Manager, Pro Integrations & Foundations at Thumbtack will own the product vision, strategy, and roadmap for unlocking growth among larger, more sophisticated pros. This role involves developing a deep understanding of how these pros operate, identifying unmet needs, and creating foundational experiences for them to succeed at scale.

The Corporate FP&A Manager at Thumbtack will own the consolidated P&L forecast, annual plan, and leadership reporting. This role involves rebuilding FP&A processes with AI-assisted workflows and provides direct exposure to the CFO and Finance leadership team.

Thumbtack is hiring a Corporate FP&A Manager to own the consolidated P&L view, including forecasting, annual planning, and leadership reporting. This role involves rebuilding FP&A processes with AI-assisted workflows and offers direct exposure to the CFO and Finance leadership team.

Growth Marketing Manager, Paid Social at Thumbtack. This role focuses on managing and scaling paid social campaigns across platforms like Meta, YouTube, TikTok, Pinterest, and Reddit to drive customer growth and revenue. The manager will also develop and execute the emergent Pro (B2B) strategy on social channels.

Manager, Data Engineering at Thumbtack. This role is responsible for the foundations of marketplace data, including event taxonomy, core entity models, and financial models. The team works at the intersection of financial data governance and product iteration, developing predictive capabilities for financial results.

Thumbtack is hiring a Senior Program Manager, Vendor and Scaled Operations to own their outsourced and scaled delivery model. This role involves defining strategy, governance, and long-horizon programs for service delivery, managing commercial relationships, operational systems, and executive narratives.

Senior Program Manager, Vendor and Scaled Operations at Thumbtack owns the outsourced and scaled delivery model strategy, governance, and long-horizon programs. This role involves managing commercial relationships, operational systems, and executive narratives, with a focus on vendor and BPO strategy for Service Operations.

Senior Native Engineer on the Partnerships team at Thumbtack. This role involves bringing partnership visions to life by enhancing native applications, working with cross-functional teams to execute projects like GenAI integration and partner integrations, and building new user experiences.

Senior Software Engineer on the Developer Experience team at Thumbtack. This role focuses on building AI-powered developer workflows, including agentic developer tools, cloud development environments, and internal developer platforms to enhance the productivity of Thumbtack's engineers.

Thumbtack is hiring a Sr. Data Scientist for their Business Analytics team. This role focuses on driving insights and action across the marketplace, particularly in conversion and monetization. The individual will define and monitor key metrics, lead performance analysis, and partner with leadership to shape company strategy.