Jobs at Paperless Parts
www.paperlessparts.com[ Open roles ]
- Strategic Customer Success ManagerRemote
Paperless Parts is hiring a Strategic Customer Success Manager in Boston, MA. This hybrid role reports to the Senior Director of Customer Success and requires US Citizenship or Green Card Holder due to export control laws. The manager will act as a trusted business partner to enterprise customers, driving long-term value and business outcomes across the customer lifecycle.
- Services EngineerEncinitas, California
Paperless Parts is hiring a Services Engineer in Boston, MA, or Encinitas, CA. This hybrid role requires US citizenship or Green Card Holder due to export control laws. The Services Engineer will act as a technical bridge, building and supporting integrations between Paperless Parts and customer business systems like CRM, ERP, and MES.
- Platform Engineer IiBoston, MA
Paperless Parts is seeking a Platform Engineer II to join their Bedrock team. This role involves owning infrastructure projects, managing cloud resources as code, and improving software development lifecycles. The position requires US Citizenship or Green Card Holder due to export control laws.
- Implementation Project ManagerBoston, MA
Paperless Parts is hiring an Implementation Project Manager II in Boston, MA. This role involves driving enterprise SaaS implementations for custom manufacturers, acting as a consultative partner to align customer operations with platform capabilities. Responsibilities include leading cross-functional engagements, managing project execution, and ensuring seamless software adoption.
- Director, Customer Experience OperationsBoston, MA
Paperless Parts is seeking a Director of Customer Experience Operations to build and scale the operational foundation for their Professional Services, Customer Success, Support, and Managed Services teams. This role will own strategy, analytics, capacity planning, and the technical stack to drive predictable growth and exceptional customer outcomes.
- Technical ConsultantEncinitas, California
Technical Consultant at Paperless Parts in Encinitas, CA. This hybrid role involves configuring custom pricing and quoting solutions using P3L, a Python-based language, for customer onboarding. The consultant will bridge technical execution and customer consulting by converting manufacturing pricing logic into automated software workflows.
- Services EngineerBoston, MA
Paperless Parts is hiring a Services Engineer in Boston, MA, or Encinitas, CA. This full-time hybrid role focuses on building and supporting integrations between the Paperless Parts platform and customer business systems like CRM, ERP, and MES. The engineer will act as a technical bridge, automating processes, improving data flow, and contributing to reusable integration components.
- Technical ConsultantBoston, MA
Technical Consultant at Paperless Parts in Boston, MA. This hybrid role involves acting as a technical builder during customer onboarding, configuring custom pricing and quoting solutions using P3L (a Python-based language). The consultant will convert complex manufacturing pricing logic into automated software workflows and partner with project managers and services engineers.
- Territory Manager - CanadaRemote
Territory Manager for Paperless Parts in Canada. This full-time, remote role involves full-cycle sales, pipeline management, and closing new Annual Recurring Revenue (ARR) within the Canadian manufacturing ecosystem. The position requires engaging with executives and building trust from the shop floor to the C-suite.
- Manager, Solutions ArchitectureBoston, MA
Manager, Solutions Architecture at Paperless Parts leads the Solutions Architecture function and serves as the lead Solution Architect on strategic customer engagements. This role involves building a team, establishing design practices, and ensuring technically sound solutions for customers.
- Senior Implementation Project ManagerBoston, MA
Senior Implementation Project Manager at Paperless Parts in Boston, MA. This role drives enterprise SaaS implementations for custom manufacturers, acting as a consultative partner to align business operations with platform capabilities and navigate change management. Responsibilities include leading cross-functional engagements, managing project execution, and ensuring seamless software adoption.
- Hr CoordinatorBoston, MA
- Senior Implementation Project ManagerEncinitas, California
Senior Implementation Project Manager at Paperless Parts to drive enterprise SaaS implementations for custom manufacturers. This role involves guiding clients through digital transformations, acting as a consultative partner, and leading cross-functional engagements to ensure seamless software adoption and accelerate customer value.
- Vice President of EngineeringBoston, MA
Paperless Parts is seeking a Vice President of Engineering to lead their growing engineering team. This role involves maintaining the core platform's stability while launching new product lines, reporting to the CTO and managing a team of over 25 people.