[ support ]
Trainer, Customer Support & Phone Teams
Slice- Location
- Skopje, Ohrid, Debar, Pristina
- Work mode
- On-site
- Type
- full time
- Listed
Applications go directly to Slice. Ramai takes no fee for placement and no money for ranking.
[ About this role ]
Trainer for Customer Support & Phone Teams at Slice. Responsible for onboarding, developing, and empowering team members through impactful and engaging training sessions. Focuses on expanding employee skills, knowledge, and understanding of company policies and procedures, as well as improving language, technical, and business acumen.
Skills and focus areas
- training program creation
- training manual development
- data-driven assessment creation
- process documentation
- quality assurance monitoring
- coaching
- verbal communication
- written communication
Summary written by Ramai from the original posting. Full details and requirements are on Slice’s careers page.
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