Jobs at Slice

Staff Software Developer on the Services team at Slice. This role involves designing, coding, and launching new backend features to improve restaurant operations and customer experiences. The developer will also identify opportunities to create significant impact for restaurant partners.

Slice is seeking an Engineering Manager for their DevEx Platform team. This role will lead the team responsible for the internal developer platform, GitOps workflows, Kubernetes infrastructure, CI/CD pipelines, and developer tooling. The manager will focus on improving reliability, security, and operational excellence, ultimately boosting productivity for all engineers at Slice.

Software Developer on the Services team at Slice. This role involves designing, coding, and launching new backend features to improve restaurant operations and customer experiences. The position is open to associate, intermediate, or senior level candidates.

Inside Sales Representative at Slice responsible for educating pizzerias on the value of Slice's solutions, primarily focusing on Online Ordering, phone solutions, and 'goods'. The role involves managing the entire sales cycle from prospecting to onboarding, with a focus on selling and implementing Online Ordering to new shops.

Associate Account Manager at Slice, an onsite, full-time position in Skopje, Ohrid, or Debar. This role handles escalations for shop partners, focusing on retention and success by managing client relationships and solving problems. Requires 1-2 years of customer-facing experience and proficiency in account management tools.

The Online Ordering Onboarding Representative at Slice is responsible for managing the go-live process for new and existing online ordering shops. This role involves leading onboarding and configuration, setting up hardware and software, delivering training, and providing early lifecycle support to drive adoption and ensure long-term success for partners.

Customer Experience Representative at Slice in Skopje. This role involves supporting restaurant partners and their customers through inbound and outbound phone interactions, handling phone orders, and resolving common support issues. The goal is to ensure accurate documentation and deliver a fast, reliable, and high-quality customer experience.

Customer Experience Representative at Slice in Skopje. This role involves supporting restaurant partners and their customers through inbound and outbound phone interactions, handling phone orders, and resolving common support issues. The goal is to deliver a fast, reliable, and high-quality customer experience while documenting interactions accurately and escalating issues when necessary.

Customer Experience Representative at Slice in Debar. This is a full-time, onsite position working 40 hours per week during evening or night shifts (2nd and 3rd shifts, 4 pm to 7 am). The role involves handling inbound calls, processing orders, and using internal systems to ensure accurate order transmission to restaurant partners.

Customer Experience Representative at Slice, a mission-driven tech company. This part-time role involves handling inbound calls, processing orders, and using internal systems to ensure accurate order transmission to restaurant partners. The primary objective is to exceed performance targets and provide exceptional service.

Customer Experience Representative at Slice, a mission-driven tech company. This part-time role involves handling inbound calls, processing orders, and using internal systems to ensure accurate order transmission to restaurant partners. The primary objective is to exceed performance targets while providing exceptional service.

Slice is hiring a Senior Customer Experience Representative in Pristina. This role involves onboarding new customers to the Phone product, handling inbound calls, processing orders, and serving as a point of escalation to ensure seamless customer interactions. The position is full-time, onsite, with shifts scheduled between 4 pm and 7 am.

Customer Experience Representative at Slice in Pristina. This role involves handling inbound calls, processing orders, and using internal systems to ensure accurate and timely order transmission to restaurant partners. The position is full-time, onsite, with shifts scheduled between 4 pm and 7 am.

This is a Lead Account Manager position at Slice, focused on empowering local pizzerias. The role involves overseeing a team of account managers, managing a portfolio of key accounts, handling escalations and complaints, and ensuring shop partner success. The ideal candidate will have strong leadership, client relationship management, and problem-solving skills.

Trainer for Customer Support & Phone Teams at Slice. Responsible for onboarding, developing, and empowering team members through impactful and engaging training sessions. Focuses on expanding employee skills, knowledge, and understanding of company policies and procedures, as well as improving language, technical, and business acumen.

Customer Experience Team Lead at Slice in Skopje. This role involves leading a team to handle inbound and outbound phone interactions with restaurant partners and their customers, processing orders, and using internal systems. The primary objective is to exceed performance targets and provide exceptional service.