Technician, Site Services
Abacus.AI- Location
- Boston, MA
- Work mode
- Remote
- Type
- full time
- Listed
Applications go directly to Abacus.AI. Ramai takes no fee for placement and no money for ranking.
[ About this role ]
Site Services Technician at Abacus.AI in Boston, MA. This role involves providing on-site technical support to hedge fund and private equity clients, responding to inbound requests, and troubleshooting workstations, printers, and peripherals. Responsibilities include managing tickets in ServiceNow, documenting resolutions, and establishing client relationships.
Skills and focus areas
- technical support
- client communication
- troubleshooting
- ticketing systems
- network troubleshooting
- hardware replacement
- documentation
- multi-tasking
- problem-solving
- white glove service
Summary written by Ramai from the original posting. Full details and requirements are on Abacus.AI’s careers page.
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