Technical Support Specialist (ai / Saas)
EvolutionIQ- Location
- New York, New York
- Work mode
- Hybrid
- Type
- full time
- Listed
Applications go directly to EvolutionIQ. Ramai takes no fee for placement and no money for ranking.
[ About this role ]
The Technical Support Specialist is a junior-level role at EvolutionIQ in New York City. This position serves as the primary point of contact for client users, providing front-line technical support via email, chat, and ticketing systems. Responsibilities include troubleshooting platform issues, educating users on technical concepts, and using SQL to analyze data for ticket resolution.
Skills and focus areas
- technical support
- troubleshooting
- client education
- sql
- database management
- saas workflows
- ai-as-a-service (aias)
Summary written by Ramai from the original posting. Full details and requirements are on EvolutionIQ’s careers page.
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