[ support ]
Technical Support Engineer Ii
CloudZero- Location
- Remote
- Work mode
- Remote
- Type
- full time
- Listed
Applications go directly to CloudZero. Ramai takes no fee for placement and no money for ranking.
[ About this role ]
Technical Support Engineer II at CloudZero is a technical problem-solving role focused on resolving complex customer issues. The engineer will trace issues across logs, queries, APIs, and data pipelines, leveraging AI tools to troubleshoot and build knowledge content for deflection.
Skills and focus areas
- technical troubleshooting
- problem-solving
- customer support
- api
- logs
- data pipelines
- cloud cost data
- communication
- prioritization
- documentation
- ai tooling
- ambiguity
Summary written by Ramai from the original posting. Full details and requirements are on CloudZero’s careers page.
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