[ support ]
Technical Support Engineer I - Mexico
Samsara- Location
- Remote
- Work mode
- Remote
- Type
- full time
- Listed
Applications go directly to Samsara. Ramai takes no fee for placement and no money for ranking.
[ About this role ]
Samsara is hiring a Technical Support Engineer I in Mexico. This role is part of the Tier 2 support team and involves resolving complex hardware and software issues for customers. Responsibilities include managing tickets, creating knowledge base articles, and providing product feedback.
Skills and focus areas
- technical support
- hardware support
- software support
- customer-facing skills
- communication
- ticket management
- knowledge base creation
- product feedback
Summary written by Ramai from the original posting. Full details and requirements are on Samsara’s careers page.
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