[ support ]

Technical Support Engineer

Okta
Location
Mexico City, Mexico
Work mode
Hybrid
Type
full time
Listed

Applications go directly to Okta. Ramai takes no fee for placement and no money for ranking.

[ About this role ]

Technical Support Engineer at Okta in Mexico City, Mexico. This role involves taking end-to-end ownership of customer issues, providing technical and non-technical guidance for Okta's products, and documenting bugs for the engineering team.

Skills and focus areas

  • technical support
  • cloud technologies
  • customer service
  • troubleshooting
  • root cause analysis
  • integration
  • deployment
  • product maintenance
  • documentation
  • communication

Summary written by Ramai from the original posting. Full details and requirements are on Okta’s careers page.

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