[ support ]
Technical Services Agent
Form Labs- Location
- Milwaukee, Wi
- Work mode
- Hybrid
- Type
- full time
- Listed
Applications go directly to Form Labs. Ramai takes no fee for placement and no money for ranking.
[ About this role ]
This is a Junior Technical Customer Service Agent role at Formlabs in Milwaukee, WI. The agent will provide customer support via email and phone, diagnose technical issues, educate users, and dispatch replacement parts. They will also act as the voice of the customer for feedback on software and hardware.
Skills and focus areas
- customer service
- technical support
- diagnosis
- customer education
- communication
- problem-solving
- case management
- service level agreements
Summary written by Ramai from the original posting. Full details and requirements are on Form Labs’s careers page.
[ More at Form Labs ]
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