[ support ]

Technical Customer Support L2

Veryfi, Inc.
Location
Not specified
Work mode
On-site
Type
full time
Listed

Applications go directly to Veryfi, Inc.. Ramai takes no fee for placement and no money for ranking.

[ About this role ]

Technical Customer Support L2 at Veryfi, Inc. This role serves as the first point of contact for technical support inquiries, combining customer support with technical problem-solving. Responsibilities include debugging APIs, webhooks, and integrations, and writing technical documentation.

Skills and focus areas

  • b2b technical support
  • rest api debugging
  • webhook debugging
  • integration debugging
  • python scripting
  • nodejs scripting
  • json analysis
  • technical documentation writing
  • knowledge base article writing
  • problem reproduction
  • communication
  • organization

Summary written by Ramai from the original posting. Full details and requirements are on Veryfi, Inc.’s careers page.

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