[ support ]
Technical Customer Success Manager
Phonely- Location
- Not specified
- Work mode
- On-site
- Type
- full time
- Listed
Applications go directly to Phonely. Ramai takes no fee for placement and no money for ranking.
[ About this role ]
Phonely is hiring a Technical Customer Success Manager to manage customer deployments from onboarding through expansion. This role requires translating business needs into technical plans, coordinating between customers, engineering, and product teams, and understanding APIs and webhooks to advocate for customers.
Skills and focus areas
- project management
- customer success
- apis
- webhooks
- saas infrastructure
- technical onboarding
- account management
- product feedback synthesis
- proof-of-concept prototyping
Summary written by Ramai from the original posting. Full details and requirements are on Phonely’s careers page.
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