[ operations ]

Team Lead - Sub Customer Onboarding

Adyen
Location
Madrid
Work mode
Remote
Type
full time
Listed

Applications go directly to Adyen. Ramai takes no fee for placement and no money for ranking.

[ About this role ]

This is a Team Lead position focused on Sub Customer Onboarding at Adyen in Madrid. The role involves leading a team responsible for KYC and CDD checks on global customers, ensuring compliance with standards and SLAs, and providing excellent customer experience. The Team Lead will also coach, mentor, manage team members, and evaluate performance.

Skills and focus areas

  • kyc
  • cdd
  • customer onboarding
  • compliance
  • performance evaluation
  • capacity planning
  • mentoring
  • team management
  • feedback

Summary written by Ramai from the original posting. Full details and requirements are on Adyen’s careers page.

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