[ support ]

Support Vendor Manager

OpenAI
Location
Remote
Work mode
Remote
Type
full time
Listed

Applications go directly to OpenAI. Ramai takes no fee for placement and no money for ranking.

[ About this role ]

The Support Vendor Manager at OpenAI is responsible for the health, performance, and scalability of support partner and vendor relationships. This role involves driving commercial and operational accountability, managing SLAs and QBRs, and building operating models for support to scale.

Skills and focus areas

  • vendor management
  • performance management
  • sla management
  • qbrs
  • remediation planning
  • operational accountability
  • relationship management
  • escalation paths

Summary written by Ramai from the original posting. Full details and requirements are on OpenAI’s careers page.

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