[ support ]
Support Specialist, Subscriptions & Billing
Cognition- Location
- Not specified
- Work mode
- On-site
- Type
- full time
- Listed
Applications go directly to Cognition. Ramai takes no fee for placement and no money for ranking.
[ About this role ]
Support Specialist, Subscriptions & Billing at Cognition. This role owns customer-facing resolution for billing, invoicing, payment, subscription, and account access issues for Cognition and Windsurf customers. Responsibilities include managing customer inquiries end-to-end and collaborating with internal teams.
Skills and focus areas
- written communication
- operational judgment
- attention to detail
- customer issue management
- billing
- invoicing
- payments
- subscriptions
- account access
- refunds
- purchase orders
- renewals
Summary written by Ramai from the original posting. Full details and requirements are on Cognition’s careers page.
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