[ support ]
Support Operations Manager
Snappr- Location
- Los Angeles, CA
- Work mode
- On-site
- Type
- full time
- Listed
Applications go directly to Snappr. Ramai takes no fee for placement and no money for ranking.
[ About this role ]
The Support Operations Manager at Snappr will own and grow the company's customer support function for both Consumer (PAYG) and Enterprise customers. This role involves managing a team, handling escalations, building a Resolution Center, and deploying AI to improve efficiency and effectiveness.
Skills and focus areas
- customer support
- operations management
- team leadership
- escalation management
- artificial intelligence (ai)
- data analysis
- problem-solving
- customer relationship management
- performance analysis
- quality assurance
Summary written by Ramai from the original posting. Full details and requirements are on Snappr’s careers page.
[ More at Snappr ]
Snappr is the one-stop-shop for visual content creation
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