[ support ]

Support Engineer

Reducto
Location
Not specified
Work mode
On-site
Type
full time
Listed

Applications go directly to Reducto. Ramai takes no fee for placement and no money for ranking.

[ About this role ]

Support Engineer at Reducto, a company that helps AI teams ingest enterprise data. This role involves being the front line for developers using Reducto's API, triaging and resolving issues, owning the debugging loop, and building durable support processes. The role also leverages AI to enhance support operations.

Skills and focus areas

  • clear communication
  • empathy
  • systematic debugging
  • http
  • json
  • auth
  • retries
  • idempotency
  • webhooks
  • python
  • typescript
  • product sense

Summary written by Ramai from the original posting. Full details and requirements are on Reducto’s careers page.

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