[ operations ]

Strategy & Operations, Support

OpenAI
Location
Not specified
Work mode
On-site
Type
full time
Listed

Applications go directly to OpenAI. Ramai takes no fee for placement and no money for ranking.

[ About this role ]

This role is a Strategy & Operations Programs, Support position at OpenAI. The individual will drive strategic and operational initiatives within the User Operations team to scale, mature, and optimize support operations. Responsibilities include ideating and operationalizing new support systems, processes, and programs, and collaborating with leaders to prioritize initiatives.

Skills and focus areas

  • strategic planning
  • operational excellence
  • program management
  • cross-functional collaboration
  • process improvement
  • customer support
  • user operations

Summary written by Ramai from the original posting. Full details and requirements are on OpenAI’s careers page.

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