Virtual Medical Assistant (cst)

Virtual Medical Assistant at Heartbeat Health, a virtual-first cardiovascular care company. This role supports patients and providers in a remote environment, ensuring smooth virtual visits, accurate documentation, and a positive patient experience. Responsibilities include preparing patients for visits, managing telehealth consent, documenting medical information, and performing administrative tasks like scheduling and chart preparation.

Skills and focus areas

• patient preparation
• telehealth
• medical documentation
• medical history taking
• vitals
• patient surveys
• call handling
• appointment scheduling
• chart review
• risk mitigation
• patient experience