[ support ]
Strategic Customer Success Manager
mongoDB- Location
- Frankfurt; Munich
- Work mode
- Remote
- Type
- full time
- Listed
Applications go directly to mongoDB. Ramai takes no fee for placement and no money for ranking.
[ About this role ]
This is a Senior Strategic Customer Success Manager role at MongoDB, focused on managing key G2000 accounts. The role involves acting as a trusted technical and business advisor to C-suite and technical leaders, aligning MongoDB capabilities with customer IT transformations, driving retention, and maximizing customer lifetime value.
Skills and focus areas
- customer success
- account management
- technical advisory
- business advisory
- strategic planning
- relationship building
- executive communication
- consumption risk mitigation
- architectural strategy
- business reviews
- portfolio management
- cross-functional leadership
Summary written by Ramai from the original posting. Full details and requirements are on mongoDB’s careers page.
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