[ sales ]

Strategic Customer Success Manager - Americas

Ashby
Location
Remote
Work mode
Remote
Type
full time
Listed

Applications go directly to Ashby. Ramai takes no fee for placement and no money for ranking.

[ About this role ]

Senior Strategic Customer Success Manager at Ashby, focusing on the Americas region. This role involves building consultative partnerships with enterprise clients, driving product adoption, and increasing customer health for high-growth and public companies. The CSM will manage a book of strategic customers, work with cross-functional teams, and become an expert in Ashby's product and the hiring domain.

Skills and focus areas

  • customer success
  • b2b saas
  • enterprise sales
  • account management
  • relationship management
  • stakeholder management
  • product adoption
  • customer retention
  • consultative selling
  • technical product understanding
  • domain expertise

Summary written by Ramai from the original posting. Full details and requirements are on Ashby’s careers page.

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