Staff Machine Learning Engineer, Assistance Engineering

Staff Machine Learning Engineer, Assistance Engineering at Airbnb. This role focuses on driving Customer Support x Artificial Intelligence initiatives using Generative AI. Responsibilities include developing and enhancing AI models, ML services, and tools such as LLM fine-tuning, RAG/Search, LLM evaluation, and feedback-based learning.

Skills and focus areas

• machine learning
• artificial intelligence
• generative ai
• llm fine-tuning
• rag
• search
• llm evaluation
• feedback-based learning
• guardrails
• customer support