[ support ]

Staff, Escalations Manager

Twilio
Location
Remote
Work mode
Remote
Type
full time
Listed

Applications go directly to Twilio. Ramai takes no fee for placement and no money for ranking.

[ About this role ]

Twilio is hiring a Staff Escalations Manager 4 on the Escalations Management team. This role supports the Escalations & Engagement org within Twilio's Support organization, ensuring critical customer issues are addressed promptly.

Skills and focus areas

  • escalations management
  • technical expertise

Summary written by Ramai from the original posting. Full details and requirements are on Twilio’s careers page.

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