Sr Technician, Site Services
Abacus.AI- Location
- San Francisco, California, United States
- Work mode
- Remote
- Type
- full time
- Listed
Applications go directly to Abacus.AI. Ramai takes no fee for placement and no money for ranking.
[ About this role ]
Senior Technician, Site Services at Abacus.AI in San Francisco, California. This role provides expert, high-touch onsite IT support, acting as a primary technical escalation point for complex physical and local infrastructure incidents. Responsibilities include advanced hands-on technical execution, mentoring field technicians, and driving process improvements to enhance client experience.
Skills and focus areas
- onsite it support
- technical escalation
- hardware troubleshooting
- network troubleshooting
- customer service
- process improvement
- mentoring
- ticketing systems
- time tracking
Summary written by Ramai from the original posting. Full details and requirements are on Abacus.AI’s careers page.
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