[ support ]
Sr. Technical Support Engineer
Pendo- Location
- Raleigh, NC
- Work mode
- Remote
- Type
- full time
- Listed
Applications go directly to Pendo. Ramai takes no fee for placement and no money for ranking.
[ About this role ]
Pendo is hiring a Sr. Technical Support Engineer in Raleigh, NC. This role involves owning customer issues end-to-end, including debugging, resolution, and documentation for Pendo's web and mobile products. The engineer will also serve as a technical resource for peers and contribute to improving the support function.
Skills and focus areas
- technical support
- debugging
- problem solving
- customer service
- documentation
- bug reproduction
- escalation management
- ai tools
Summary written by Ramai from the original posting. Full details and requirements are on Pendo’s careers page.
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