Sr Software Engineer- Customer Experience Intelligence (cxi)
Databricks- Location
- Mountain View, California; San Francisco, California
- Work mode
- Remote
- Type
- full time
- Listed
Applications go directly to Databricks. Ramai takes no fee for placement and no money for ranking.
[ About this role ]
As a Sr. Software Engineer for Customer Experience Intelligence at Databricks, you will design and build AI-powered systems to enhance customer support. This role involves contributing to the technical vision and architecture of the Support Automation and Tooling ecosystem, developing automation for improved customer experience and scalability, and implementing observability for AI-driven decisions.
Skills and focus areas
- software engineering
- customer experience
- intelligence
- ai
- automation
- support systems
- scalability
- quality assurance
- reliability
- agentic workflows
- observability
- transparency
Summary written by Ramai from the original posting. Full details and requirements are on Databricks’s careers page.
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